FAQ
FAQ
1.Is the product like the one in the picture I sent?
Hello, we specialize in custom manufacturing based on provided images. The product will generally be identical to the picture you sent.
2.Can you provide a sample of the product?
Hello, since we are a custom-made business based on provided drawings, we do not provide samples.
3.What is the size of the product?
Hello, our product dimensions are customized according to your requirements.
4.What materials and tolerances are supported by the product?
Hello, we offer stainless steel, brass, copper and other materials with tolerances as low as 0.001mm.
5.Do you offer CNC grinding, honing machine, and brazing process for joining two parts?
Hello，We can offer CNC grinding, honing machine, and brazing process for joining two parts.
6.please send me the catalogs and agent's price？
Thank you for your interest. The MOQ is 10 units. Could you please let me know the quantity you are considering and your receiving location? The catalog will be sent during business hours.
7.Hello, can I customize it?
Yes, you can customize it! We offer options like color and materials including Aluminum, Stainless Steel, Brass, Copper, and Titanium Alloy. The minimum order is 10 pieces. Just let me know your specific needs and quantity, and we’ll take it from there!
8.can i get samples for this product?
We’re sorry, we only offer custom-made services based on provided images; we do not provide samples.
9.Hey we require some parts manufacturing from your prestige company
Thank you for your inquiry. Our senior manager will recommend suitable products shortly. Could you please specify the purchasing quantity for your parts manufacturing requirement.
10.Hello. I'm interested in this product. Can you provide me with more information?
Hello, what would you like to know? I can provide you with more detailed information.
11.what is you MOQ？
Hello, our minimum order quantity is 10 pieces.
12.I need this product.
Got it! Could you please clarify which specific product you’re referring to (Medical, electronic, and automotive parts)? This will help me provide you with the most accurate information and support.
13.Hello do you make 3d printing metal?
Hello, we offer 3D printing metal services here.
14.Does the product support customization?
Yes, we offer OEM/ODM customization services, including product size, material, color, and packaging.
15.How do I pay for my order?
We support multiple payment methods including PayPal, credit cards, and bank transfers. Please refer to your order confirmation email for specific payment procedures.
16.How long does logistics and delivery take?
International logistics typically takes 7-20 business days, depending on the destination and the mode of transport.